Privacy Policy

At PhilHealth Help, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit our website.

By using PhilHealth Help, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

You may voluntarily provide personal information when you:

  • Contact us via email
  • Submit feedback or inquiries
  • Communicate with us regarding our website

This information may include your name, email address, and any details you choose to include in your message.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Referring website
  • Pages visited
  • Time spent on pages
  • Date and time of your visit

This information helps us improve the performance and usability of our website.

2. Cookies

PhilHealth Help uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Remember user preferences
  • Analyze website traffic
  • Improve website performance
  • Measure visitor engagement
  • Support advertising and analytics services

You can disable cookies through your browser settings, although some features of the website may not function properly.

3. How We Use Your Information

We may use collected information to:

  • Operate and maintain our website
  • Improve user experience
  • Respond to inquiries
  • Monitor website performance
  • Analyze visitor trends
  • Detect fraud or security issues
  • Comply with legal obligations

We do not sell your personal information to third parties.

4. Third-Party Services

We may use trusted third-party services that collect information in accordance with their own privacy policies.

These services may include:

  • Google Analytics
  • Google Search Console
  • Google AdSense (if enabled)
  • Web hosting providers
  • Website security services

These providers may collect technical information such as IP addresses, browser details, and cookie identifiers to deliver their services.

5. Advertising

PhilHealth Help may display advertisements from third-party advertising partners, including Google AdSense.

These advertising providers may use cookies and similar technologies to display relevant advertisements based on your browsing activity.

For more information about Google’s advertising practices, please visit Google’s Privacy & Terms page.

6. External Links

Our website may contain links to third-party websites, including official government websites.

We are not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

7. Data Security

We take reasonable administrative and technical measures to protect the information we collect.

However, no method of transmitting information over the internet or storing electronic data is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Children’s Privacy

PhilHealth Help is not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided personal information through our website, please contact us so we can remove the information where appropriate.

9. Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Object to certain data processing activities where applicable

To exercise these rights, please contact us using the email address below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: contact[@]philhealthhelp.com